Shipping Info

General Shipping Info

Currently I dispatch orders 1-2 times a week, so you can expect your order to be packaged up within a few days to a week at most from order!

Shipping costs are calculated based on the total weight of the items in your order, and you'll have full visibility of these costs before finalizing your checkout.

General Shipping Delivery Times:

  • UK: 2-7 Days
  • Europe: 7-14 Days
  • Other International Countries: 1-8 Weeks

International Shipping Times

While the shipping platform I use typically offers tracking for most countries, it's important to be aware that once your package leaves the UK, there's a chance you might not receive an update until it's in the hands of your local postal system.

In some cases, this wait can extend to 1-2 months after your order's initial shipment. Please understand that I cannot provide a guaranteed delivery date for your package.

If several weeks have passed, and you still haven't caught a glimpse of your package, I recommend reaching out to your local postal carrier for further assistance.

International Customs Fees

For international order, please be aware that your country may add customs fees upon entry. These fees are not covered by Ctrl+Alt_BARK and are the responsibility of the buyer. If a package is denied entry and returned due to unpaid customs fees, I regret that I cannot refund the original shipping fees.

Additionally, please note that import duties, taxes, and charges are not included in the item price or shipping charges. I recommend checking with your country's customs office to determine these additional costs before making your purchase.

Lastly, it's important to know that I will not undervalue merchandise or mark items as 'gifts' in an attempt to avoid customs charges. This practice is illegal and could jeopardize my business.